Return & Refund Policy
At Doitboozy.shop, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.
7-Day Return Policy
You have 7 days from the date you receive your order to request a return.
To be eligible for a return, your item must:
- Be unused and in the same condition as received.
- Include all original accessories, manuals, keys (if applicable), and packaging.
- Be accompanied by your receipt or proof of purchase.
- Not have been assembled, installed, registered, fueled, or modified in any way.
How to Request a Return
To start a return, please contact us by email at:
Please include your order number and the reason for your return. Our support team will review your request and provide further instructions.
Please do not return any item without prior authorization, as unauthorized returns cannot be accepted.
Free Returns (United Kingdom Only)
We offer free returns for customers within the United Kingdom on eligible items.
Once your return request has been approved, we will provide a prepaid return shipping label (where applicable) or arrange collection for larger or heavier products such as ATVs, generators, car lifts, and electric bikes.
Return Address
Approved returns should be sent to:
Saifallah Building, Office No. 08
Al Jurf Industrial Area 1
Ajman, United Arab Emirates
Please note that return transit times may vary depending on your location.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us immediately at returns@doitboozy.shop with your order number and clear photographs of the issue. We will investigate and resolve the matter as quickly as possible.
Non-Returnable Items
The following items cannot be returned:
- Products that have been used, assembled, installed, registered, fueled, or modified.
- ATVs, electric bikes, generators, or machinery that show signs of use beyond inspection.
- Items with missing accessories, manuals, packaging, or components.
- Personalized or custom-made products.
- Clearance or final sale items (where stated).
- Products returned without proof of purchase.
If you are unsure whether your item is eligible for return, please contact us before sending it back.
Exchanges
We do not offer direct exchanges.
If you require a different product, please request a return for the original item (if eligible). Once your return has been approved, you may place a new order.
Refunds
Once we receive and inspect your returned item, we will notify you by email regarding the status of your refund.
If approved, your refund will be issued to your original payment method within 10 business days. Depending on your bank or card provider, it may take additional time for the funds to appear in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:
Questions
If you have any questions regarding this Return & Refund Policy, please contact us:
Email: returns@doitboozy.shop