Shipping policy

Shipping Policy

At Doitboozy.shop, we aim to make your shopping experience simple, transparent, and reliable. This Shipping Policy explains how we process and deliver orders placed through doitboozy.shop.

1. Shipping Destinations

Doitboozy.shop ships products to the destinations available at checkout. Shipping availability may vary depending on the product, destination, and stock availability.

Please check the available delivery options at checkout before placing your order.

2. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

If free standard shipping is available for your order, the applicable terms will be shown on our website or at checkout.

3. Order Processing Time

Orders are generally processed within 1–2 business days.

Business days are Monday through Saturday, excluding applicable public holidays. Orders placed during holidays or periods of high demand may require additional processing time.

Once your order has been dispatched, we will send a shipping confirmation email when tracking information is available.

4. Estimated Delivery Time

Our estimated standard delivery time is 3–7 business days after dispatch, unless otherwise stated for a particular product or delivery service.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, public holidays, incorrect addresses, customs procedures, or other circumstances beyond our reasonable control.

5. Tracking Information

When tracking information is available, we will provide it by email.

Please allow 24–48 hours after dispatch for the carrier’s tracking system to update. Tracking information may not show movement immediately after a shipping label is created.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your address, contact us as soon as possible. We will make reasonable efforts to update it before dispatch, but changes cannot be guaranteed once an order has been shipped.

Email: info@doitboozy.shop

7. Delayed or Lost Packages

If your package is delayed, please check the tracking information first.

If your order has not arrived within a reasonable period after the estimated delivery window, contact us at info@doitboozy.shop so we can investigate.

If a package is confirmed as lost, we will work with you to determine an appropriate resolution in accordance with applicable law and our policies.

8. Damaged, Incorrect, or Defective Items

If your order arrives damaged, defective, incorrect, or materially different from its description, please contact us as soon as possible at info@doitboozy.shop.

Please include your order number and, where appropriate, photographs of the item and its packaging to help us investigate the issue.

Your statutory consumer rights remain unaffected.

9. Shipping and Returns

Returns and refunds are handled in accordance with our Return & Refund Policy.

Please review that policy for information about eligibility, return procedures, and any applicable return shipping costs. Return shipping is not automatically free unless confirmed under the applicable policy or required by law.

10. Contact Us

If you have questions about shipping or your order, please contact us:

Doitboozy.shop
99 Montpelier Gardens
London E6 3JE
United Kingdom

Email: info@doitboozy.shop
Phone: +44 7848485647